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Using Technology in Small Businesses

Using Technology in Small Businesses

Looking back, one of the beneficial effects of Covid 19 is that customer once more relied on small businesses in order to survive. This helped a lot of small businesses to stay afloat the past 2 years and counting. 

Because of this, many technologies have risen to prominence because of helping small businesses amidst the pandemic. If you’re a small business owner, read on and discover technologies you can use in your own business. 

Customer Relationships. In order to manage customer relationships efficiently, you can use Customer Relationship Management or CRM tools. 

No matter how ingenious you think your business may be, your customers will feel if you’re not in it for their sake. And when they decide that you don’t care about their welfare, they’ll leave.

This is why nurturing customer relationships from day one can help you build a loyal customer base. Some CRM software you can use are Streak CRM, Asana, Trello, ClickUp, and many others. They have different functions designed for various types of businesses so look for one that’s perfect for your small business. 

Payment processing. Until now, there are a lot of customers who are hesitant with online payment. Despite huge technological advancements and several upgrades. There’s still no established fully secure, safe, and speedy money transaction process online for them. 

To remove the fear of getting cheated by the customer’s mind, it’s essential that businesses develop payment methods that are innovative and safe. Driven by the pandemic, there are now a number of safe and secured payment channels that you can use in your business. 

Paypal is perhaps the most popular mode of payment right now, but you can also consider other payment processing tools. Some of them are Clover, PaySimple, Square Payments, Stripe, and many others. 

Connecting and communicating with customers. Technologies certainly helped small businesses in connecting and building relationships with their customers. 

One way to do this is with the use of chatbots. They can deal with customers in a better manner as their intelligence is enormous and at the same time highly customizable. 

This can help small businesses especially since customers are craving for interactions. They want you to clear up their doubts, recommend products and services, and engage with them beyond the usual selling process. 

Apart from chatbots, Email marketing is still one of the most cost-effective and efficient tools for small businesses. If you’re well informed of the right way in using emails, then it’s an essential weapon in your armory. 

Emails allow you to reach a wider set of audience and convey your message in a strong manner. There are a plethora of email strategies that will be a great fit for any business. 

Despite technology making it easier for small businesses to stay afloat, you must never discount the effectiveness of genuine human connection. If you own a restaurant, spa, or wellness clinic you can provide cotton hot towels that are easily accessible in your establishment. 

For product-based businesses that rely on shipping and delivery, you can include alcohol wipes inside your customers’ packages. These are just simple gestures but they will mean a lot to your customers. 

If you’re interested in doing this for your own business, we have value-packed packages available for you. You can give us a call at (+61) 2 9533 2211 or email info@oshiklenz.com.au

Oshiklenz Feb 08, 2022 News 0 Comment Read More

Working in Uncommon Fields of Expertise While Location Independent

Working in Uncommon Fields of Expertise While Location Independent

Having a location independent career has been gaining popularity in recent years. And it became even more popular when the pandemic hit last 2020. Does an offbeat career sound exciting to you? Well, you’re not alone! 

This article aims to discuss various location-independent careers you can try if you’re currently looking for one. Read on and if you’re already enjoying this type of career, congratulations! 

More people today are choosing to work in less common fields of expertise they’re passionate about. Whether it’s creating videos on youtube, raising funds for a cause, or even pet sitting, people want to do something they love. And they want to do it without being bound to a desk from 9-5. 

Location-independent workers come from hundreds of different industries. Including but not limited to tech, fashion, health, entertainment, and even the culinary world. 

Here are some of the most sought after location independent careers:

Freelancer This no longer comes as a surprise.  A lot of location independent workers start as freelancers or transition in these roles later on. Among the most popular ones are freelance writers and designers, virtual assistants, software developers, and even freelance voice talent. That’s the beauty of being a freelancer in today’s world – you can find work in nearly any industry. 

What makes it location independent: Freelancers are in charge of their own schedules and they can work anywhere as long as there’s an internet connection and electricity. 

Entrepreneur Entrepreneurs are smart, savvy, forward thinkers who are always two steps ahead of everyone. They have minds that are meant to challenge the status quo which makes them perfect for a location-independent lifestyle. 

The industry doesn’t matter – we’ve seen pretty much every iteration of entrepreneurship from online fitness experts to cryptocurrency gurus. 

Why it works as a location-independent career: Simply put, entrepreneurs are the captains of their own ship and they don’t answer to anyone. Most (if not all) of them can run their business effectively from a purely digital perspective. 

Consultant The term “consultant” can cover a lot of different bases. This is why it may be one of the more popular locations for independent careers. While it’s true that some consultants are in the tech industry. We’ve seen others come in from the legal, marketing, and financial fields. 

Why it works: Even if they work in a traditional office setting, the job of consultants. Involves a lot of traveling so it’s easy to see how location independence can fit into their lifestyle. 

Content creator Being a content creator is arguably the most popular job nowadays and it’s used to describe a multitude of jobs across a variety of industries. 

A content creator can be someone who writes blog posts, interviews people on a podcast, creates videos on youtube, among others. These people are usually wildly creative and find working in a corporate environment to be unbearable. 

Why it works: Needless to say, content creators are prime prospects for location independence because they can’t fulfill their jobs in an office setting. For example, a blog writer would need to work wherever they feel inspired and youtube content creators need to be in different places depending on their content material. 

As our society becomes more interconnected and more reliant on the digital world, we’ll see more and more careers in the location-independent space. 

Being location independent means you’re always on the move and your things should also adjust to this lifestyle. However, your safety should not be compromised. 

Here at Oshiklenz we make sure that you always have options. Even if you move around a lot, you can keep your things sanitized by always having these alcohol wipes in your bag. You can also have refreshing hot towels on demand if you like. 

Who knows, you can even start a business remotely by distributing these products to wellness clinics and restaurants. If you’re interested, you can inquire by calling (+61) 2 9533 2211 or email info@oshiklenz.com.au and our customer representatives will be standing by to assist you. 

Oshiklenz Jan 14, 2022 News 0 Comment Read More

5 Reasons Why eCommerce is Not Only for Corporate Giants

5 Reasons Why eCommerce is Not Only for Corporate Giants

5 Reasons Why eCommerce is Not Only for Corporate Giants. Over the past decade, when the internet has become more accessible, the way consumers shop has changed dramatically. Shoppers fluidly search, compare, and buy from online sites, marketplaces, mobile apps, and social media sites. 

As innovative technology aids their journey, consumers are looking for remarkable experiences across digital touchpoints with brands. If you’re going to take a hard look at the business of eCommerce, you’ll think that only corporate giants benefit from them. 

This couldn’t be further from the truth. There are a lot of startup direct-to-consumer brands that are disrupting the eCommerce landscape. In fact, 81% of consumers are planning to shop for direct-to-consumer brands within the next 5 years. 

This article will discuss how eCommerce is not only for corporate giants but also for small to medium scale brands. 

Fast turnaround time. Unlike traditional retail, an eCommerce store can be up and running in just a few clicks. There are a lot of eCommerce platforms like Shopify, WooCommerce, and Squarespace that use pre-made templates to create a store. 

Technology like this has made it easier for small business owners to create attractive and reliable sites with minimal effort. You can get off the ground quickly by getting a site up and driving traffic to your new site. 

Low Cost. In many cases, it costs significantly less to start an eCommerce business. When you’re starting out, eCommerce allows you to avoid many of the large, upfront investments that traditional retail can incur. This includes a physical storefront, inventory, or payroll. With an online store, you can build out your business as your sales grow. 

Meet Customers Where They Are. Nowadays, shoppers don’t just research products online. They also complete their purchases online and eCommerce makes it even easier for shoppers to click on that buy button no matter where they are. 

eCommerce allows sellers to remove friction points and make it convenient for buyers to purchase the products they want. eCommerce also allows you to sell where your customers are. If most of your customers shop online, then you should be selling online! eCommerce allows you to meet the shopping expectations of your customers. 

Customer Data Insights. One of the biggest yet overlooked advantages of online selling is how easy it makes it to collect, measure, and act on customer data. If you want to be hyper-focused on the customer experience, then you need to own your consumer data. 

eCommerce makes your life easier since it lets you collect first-hand data by tracking customer interactions. You’ll have a constant feedback loop of actionable insights to continue on innovating your customer experience. 

Serve Niche Markets. eCommerce makes it easier for niche markets to serve their customers. It can be hard for that basketball card avid collector to find a seller. However, the ease of the internet makes that search easier. If you serve a niche market, you might find it easier to distribute your products online. This will cause you to open your business to a greater depth of consumers. 

We hope this article made you realize the advantages of eCommerce and how easy it is to set up your own store. In case you’re contemplating on putting up your own online store, you may want to consider one of the fastest-moving items in the market today. 

Here at Oshiklenz we can supply you with hygienic wet towels and wipes at competitive rates. We also offer alcohol wipes that are perfect for everyone, especially during these times. 

You can contact us at  (+61) 2 9533 2211 or email info@oshiklenz.com.au. Our customer support team will be standing by to assist you. 

Oshiklenz Jan 03, 2022 News 0 Comment Read More

Working From Home is a Balancing Act

Working From Home is a Balancing Act

One of the most highly impactful things that occurred during the pandemic is telecommuting or working from home. It has fused work and home like never before. 

Needless to say, working from home seriously disrupted work-life balance. And while some personal and professional relationships benefited from it, some also suffered as a result of this “innovation”. 

In this article, we will talk about how employees and even business owners can manage to balance working from home.

Virtual events. Working from home somehow limits your human interaction with coworkers. To make up for this, you can take advantage of virtual events or opportunities to network with people outside of your team. 

If your own workplace isn’t offering any, you can try to plan one for yourself. As they say, necessity is the mother of invention. When you feel like interacting with other humans apart from your family members, you can schedule a casual Zoom meeting with your colleagues. 

Set boundaries. It’s crucial to set boundaries between work and life if they don’t already exist. This is even more important in a work from home setting. Technology has made everyone accessible 24/7, but you need to know when to “plug” and “unplug”. 

To do this, you should intentionally block out time on your calendar for personal activities like exercise, meals, and hobbies. You should also set expectations with your employees and co-workers that you won’t be reachable after a certain time during the week or anytime on weekends unless it’s an emergency. 

Being both intentional about your time and priorities and letting it be known to your team will help you be more in control over your life. 

Create a comfortable work environment. A comfortable work environment will help you stay focused and relaxed. Make sure you have a reliable work chair that is also comfortable. Ensure that your desk is organized and has plenty of storage. You have to also make sure that your computer or laptop is at a height that is comfortable to use. 

This section is especially for employers and business owners…

Make mental wellbeing a priority. Far too many businesses overlook the importance of mental wellbeing in the workplace. Burnout is a real issue that affects many workers around the world, so it’s important to make mental wellbeing a priority instead of an afterthought. 

Be proactive in your approach to mental wellbeing and you’ll find that your employees will be happier, more productive, and more likely to continue working with your company. 

Consider individual needs. The recent pandemic is an unprecedented complication for business. As a result, there are likely going to be many unique circumstances that arise as a result of it. 

For example, parents may need to spend more time at home tutoring their children. Or they might need extra help with home responsibilities and commitments. 

As such, you should always consider the individual needs of your staff. There are also some simple gestures you can take to show your staff that you really care. 

One of these is to provide “care packages” for your team. It can include small things like snacks and sanitizing essentials like hand soap, disinfectant spray, and alcohol wipes. You can also throw in some hot towels or even their own towel warmer as a gift. This can help them relax during their breaks or after a day’s work – even if they are at home. 

That way, everytime they relax they will think of you and be inspired to work the next day instead of the other way around. 

If you need help on where to get these things, we have them all in Oshiklenz. Just reach out to us through (+61) 2 9533 2211 or send an email to  info@oshiklenz.com.au

Oshiklenz Dec 31, 2021 News 0 Comment Read More

Has social media changed marketing forever?

Has social media changed marketing forever?

Has social media changed marketing forever? With Facebook having 2.89 billion active users as of the second quarter of 2021. It’s undeniable that social media has changed Marketing forever. Back in the day, TV ads, newspapers, and radio were all that businesses rely on to market their products and services. 

Now social media has taken over the marketing world by storm and we’re all there for it. This article will discuss key points of how social media changed how the world sees marketing. 

Understanding the audience. Social media has opened an entirely new world of data that is useful for business owners. Businesses from different industries have pages on Facebook and other sites where millions of people can “like” it. Leave comments, and consequently collect a treasure trove of information. They can now have access to what consumers like, want, and need. This new understanding means they can veer away from traditional marketing models. Campaigns now lead with consumers’ needs rather than brands. 

Fostering Relationships. Social media offers invaluable opportunities to different businesses to connect with their existing customers and reach out to their target market on a more personal level. By responding instantly to feedback and engaging in conversation, brands build a loyal following. Something that’s almost unheard of in traditional marketing tactics. People want to be heard and understood and social media gives them just that. 

Eliminating the middleman. For years, businesses relied on “middlemen”, such as reporters, newspaper reviewers, and more recently bloggers to ultimately determine what’s to be expected of a product. The brands could control advertising, but they were powerless in finding out what consumers actually thought of it. With social media, brands can now not only control the message but can also monitor and engage in conversation with customers in real-time.  

Allows for feedback. One of the main drawbacks of traditional marketing was that it was only a one-way street. A business owner never got to see how the prospective and current customers felt about the business or their marketing efforts. Now, social media allows people to view posts and comments about the business. This helps businesses change their marketing efforts if they receive negative feedback. 

Access to a global market. A small store is no longer just known to the locals of that specific area or region. Through the aid of social media, a small business can now be known to people of different parts of the world without having to spend large sums of money. 

This type of marketing would know no boundaries of local or international aspects. This is a privilege that is now available to every business that once was possible for only the most successful and top businesses. 

However, despite the ease given by social media, there are still some marketing tactics that are priceless in the eyes of customers. Some of these are just simple gestures like providing hot towels and wet wipes in your establishment. This helps especially if you own a restaurant, clinic, or wellness spa. 

This makes customers feel special not to mention it’s a very human approach. If you’re planning to do this in your business and you’re looking for suppliers, Oshiklenz can help you. 

Give us a call at (+61) 2 9533 2211 or email  info@oshiklenz.com.au our customer support staff is always standing by to help. 

Oshiklenz Dec 07, 2021 News 0 Comment Read More

The Most Interesting Moments of Each Day

The Most Interesting Moments of Each Day

The Most Interesting Moments of Each Day. If you’re a business owner, you may feel that everyday is just the same. Doing the same things day in and day out over and over again. However, there are those special moments during the day that make you smile, pause, and remember that life is good. 

This article will discuss these moments to remind you that there’s always something to look forward to everyday. 

Moments of encouragement. Without even realizing it, the power of believing and words of encouragement can actually make anyone’s day. On more than one occasion, employees and customers showing up with their support can give that much-needed boost. 

When your spirits are down, someone saying “this could be the best thing that happened in your business” can save the day. Indeed, the power of believing in another person and the value of an encouraging word are two things that make each day memorable. 

Moment of laughter. Isn’t it interesting to note that having a good laugh seems to make any day better? In fact, there’s physiological evidence that shows laughing actually puts you in a better mood. 

Take time to laugh everyday and you’ll find it’s both contagious and uplifting. Surround yourself with funny people and find opportunities to laugh at yourself from time to time! 

The moment for reflection. We all lead busy lives especially if you’re someone who’s handling a business. It’s important to take at least one moment each day to do nothing but think. 

All you have to do is put your phone and laptop away, get somewhere by yourself, and simply reflect. Look back at how the day went and how you’d like the next day to go. 

Moment of having your morning coffee. I’m sure many will agree that drinking a well-prepared cup of coffee is the best way to start your day. It’s the warmth of the coffee and the taste, not to mention the caffeine that goes with it. 

It doesn’t matter how you like your coffee. It’s the simple act of sipping on a warm, great-tasting beverage at the start of your day that matters. These moments are also a great reminder for you to relax and slow down. 

That moment when you finish your workout. It’s no secret that working out releases endorphins – a chemical in the body that makes you feel good. So if you’re someone who works out regularly, I’m quite sure it’s one of your favorite moments of the day. 

Not only does it make you feel good, it also strengthens your body and mind. Make you ready to face the day’s problems and challenges. 

The moment your first customer for the day walks in. And of course, the most interesting moment is when your first customer of the day walks in. Not only does it mean money will start coming in, it also brings hope for another successful day. 

In order to amplify the effect of this moment, you can give some simple tokens of appreciation to your customers. If you own a restaurant, spa, or any wellness clinic you can offer hot towels and biodegradable wet wipes to your customers upon entry. 

This simple act can definitely put a smile on anyone’s face. Who knows, it might even be the most interesting moment of their day. 

If you’re looking for a company that can supply your hot towel and wet wipes, just reach out to us here at Oshiklenz. You can call us at (+61) 2 9533 2211 or email info@oshiklenz.com.au. Our customer support staff will be standing by to assist and answer your questions. 

Oshiklenz Nov 16, 2021 News 0 Comment Read More

What were the most beneficial business lessons you learned last year?

What were the most beneficial business lessons you learned last year?

What were the most beneficial business lessons you learned last year? The past year was arguably one of the most challenging in recent history. It has been a roller coaster ride and our world has been turned upside down. Surely, things will never be quite the same. 

Although doing business during a pandemic has been challenging, it sure taught us a lot of lessons. This article will explore the top beneficial business lessons the past year has taught us. 

Have faith. We always do our best to plan for our future even though we have very little control over it. Control is an illusion. A prime example is what happened in 2020. The world was swept on its feet by a pandemic no one saw coming. 

So many of us, especially business owners, learned the value of letting go of control. Instead, keep our eyes and minds open for opportunities that seem to always come in unplanned and unpredictable ways. 

We learned that having faith in our efforts and actions will always pay off. This is more valuable than thinking we can predict and control what will happen. 

Embrace innovation. It is said that necessity is the mother of invention and in this case, innovation. The past year taught us to embrace innovation and include it in our own business model. 

Being flexible and accepting of new and different ways to do things is important, especially during a pandemic. Businesses that can adapt quickly will be the ones that will thrive during these times. 

Spread your horizon and connect. In-person events may be scarce the past year, but this doesn’t mean we can’t connect with other people. There are various online business summits that were established last year and it’s a great way to expand your network. 

Connecting with other business owners and experts is important. It fosters trust and creates a healthy relationship that leads to referrals and even business collaborations. 

Trust is key. During a crisis like a pandemic, customers, employees, and suppliers are going to value a trusted relationship more than ever. If your business has not developed trusted partnerships prior to health or business emergencies like this pandemic, you may find it hard to start when it occurs. 

The past year taught us to take steps to build and maintain high levels of trust with our customers, employees, and suppliers. Who knows, it may even save the business you’ve worked hard for. 

Be adaptable and agile. The past year also taught us to create a business culture that is adaptable and agile. Rather than rely on what worked in the past, you must adopt a mindset that is flexible and prepared for any untoward circumstance.

Businesses that are nimble while maintaining their core values are the ones who will be able to prevail. Staying strong and building in more flexibility in all facets of your business will give you an advantage during challenging times.

It may be true that the past year has been challenging and unfortunately, we cannot predict the future. But we can still thrive with the help of the lessons we learned. 

We can take this experience as a means to change and improve how we run our businesses. It can very well be a catalyst for positive change and inspire us to build a business culture and business model that are built on trust and appreciation. 

If you own a restaurant, spa, or clinic, we can offer some good deals for you. Hygienic towels and wipes are a great way to help show customers that you care and we got them here at oshiklenz

You can reach us at (+61) 2 9533 2211 or email info@oshiklenz.com.au and our customer service associates will be standing by to assist you. 

Oshiklenz Nov 09, 2021 News 0 Comment Read More

How Individual Values Influence Your Business

How do individual values influence your business? Ideally, we would all like to conduct our business in a world that embodies our values. But what if there’s a disconnect? How do your personal values affect your business decisions? This article will try to examine the intersection of individual values and business decisions. 

Before we go on further, let’s discuss what values are. Your values describe what is important to you in the way you live your life. They give meaning to your life and are the foundation for your beliefs. They influence your decisions, actions, and behaviors and impact the life you choose to lead. 

Everyone has a set of values with varying degrees of importance given to each value. Some of these values are happiness, optimism, compassion, kindness, loyalty, fun, professionalism, and accuracy. 

So how do personal values impact how you run your business? Let’s take a look at some examples:

Understanding employee behaviour. One’s behaviour is not only a function of our personality, values, and preferences but also of the situation. We interpret our environment, formulate responses, and act accordingly. 

Many leaders are busy, stressed and they have to focus on the bottom line. They don’t have too much time to care about feelings, well-being, etc. That is understandable on a personal level. But the fact is that concentrating on those seemingly less important and urgent issues would significantly help them in achieving all their business priorities and goals. 

Stimulate vision and inspire others. As a business owner, your job is to create a vision and to inspire others to make that vision a reality. In order for your employees to be passionate about what they are doing, you have to possess great energy. You have to spark excitement and achieve results. 

This may sound counterintuitive to some, but a great leader sometimes needs to focus less on the numbers and more on the values of building a team. Other areas that need more focus are sharing ideas and exciting others. 

Supporting and energising your work. Where your values are aligned with your business you will find that they support and energise your work. For example, if you have a value of trust you feel trusted by your employees and clients and you trust them.

It may be that some of your values are aligned, whereas others are not. If this is the case you will be happy with elements of your work but not others. The more you can align your values with your business the happier you will be in all areas of your life. 

Some values that have been tested due to the Covid pandemic are resilience, adaptability, and compassion. One factor that customers look for in a business is the values they represent. 

You can show your company’s values through small gestures in your day-to-day business operations. 

For example, if you’re someone who owns a restaurant or wellness clinic, you can provide complimentary hot towels and wipes to customers. This is a tiny effort on your part that can earn massive positive results and loyal customers for your business. 

If you want to try this right now, we at Oshiklenz can provide you with the best deals and packages. You can contact us at (+61) 2 9533 2211 or email info@oshiklenz.com.au. Our customer support staff will be standing by to assist you. 

Oshiklenz Oct 21, 2021 News 0 Comment Read More

New Approaches in Business During the Pandemic

New Approaches in Business During the Pandemic

New Approaches in Business During the Pandemic. Millions of businesses across the globe have faced the greatest challenge of modern times. And this challenge appeared in the form of a pandemic. Whether you’re a small business owner or a corporate giant, the past year has surely forced you to adjust your business strategies. 

Business owners needed to find new ways in order to survive. This article will discuss some of these strategies. If you have a business, then you may find valuable insights so read on. 

The pandemic has challenged businesses to meet consumer needs that change seemingly from week to week. Thanks to ever-changing mandates from the government and its agencies. 

Take a look at some new approaches that have become popular during the course of the pandemic. You may even employ some in your own business. 

Remote work setup. For employee safety, many companies created their own work-from-home strategy. This can help in avoiding glitches in productivity. 

Plans for remote working include ensuring that everyone has the capabilities to work from home. This means providing the necessities like laptops, internet connections, and making sure that company remote tools are easily accessible and up-to-date. 

Integrate online and offline operations. There are businesses that can’t move their entire business operation remotely like wellness spas, clinics, and restaurants. Because of this, they have to think of other ways to sustain business amidst the pandemic. 

One of the most powerful ways is to shift attention to online sales and embrace an omnichannel approach. 

For restaurants, aside from offering delivery services they also become active in social media. This is a good strategy to remind customers that you still exist. 

Consumer buying habits have shifted and by being open to the omnichannel presence, you can optimize a customer’s interaction with your business. 

Some strategies that may work include creating engaging videos and funneling your audience to your online store. Instagram is also very helpful especially with its new features like IGTV live and “Swipe up”. 

Widen your reach. Aside from being visible to your customers, embracing digitization also provides scope for expanding your market. For example, if you own a wellness salon, aside from the usual services you can start operating an online store. 

This idea is almost inconceivable at the beginning of 2020. But because of the Covid pandemic, this strategy has gained popularity in a number of industries. 

Among all the strategies mentioned in this article, one thing still rings true. You have to take care of your customers and ensure that they always have an enjoyable experience. 

This can be accomplished by simple gestures like providing a space for special instructions in your delivery app. This will make them feel that you take time to listen. 

You can also take a step further and try dropping small “gifts” or freebies in their orders. If you run a restaurant or online wellness store, you can put some antibacterial wipes or alcohol wipes in their packages. 

These may be simple but they can definitely give them a memorable experience with your business.  Oshiklenz is here If you’re looking for a supplier that can support you during these challenging times. You can reach us at (+61) 2 9533 2211 or email info@oshiklenz.com.au if you need assistance. Our in-house experts will be around to answer your questions. 

Oshiklenz Oct 06, 2021 News 0 Comment Read More

What Business Will Look Like in the Year 2031

What Business Will Look Like in the Year 2031 with everything that’s been happening in the world, a lot of people can’t help but wonder what’s in store for everyone in the coming years. The future is coming in fast. And for some of us, it’s already here. 

This article will aim to discuss what the future might hold for business. As well as the top emerging trends that will be shaping our future. 

The future will be automated. If there’s a word that brings both fear and excitement to people it’s automation. Some may view automation as working with shiny metal workers who never tire or need to take breaks. 

If you’re working in an industry that requires manual work like the service industry or agriculture,  this may be an issue. Roles that are “predictable” may be facing a threat of automation. 

However, not everything can be automated. There are a lot of reports supporting that it will be very difficult to automate work that requires creativity and managing people. 

To ensure that you will still be relevant in the years to come, it’s a great idea to increase your skills. Skills training relating to management and leadership, persuasive communication, and the likes are a good start. 

The future will rely more on technology. We are already highly dependent on technology at the moment and it’s just the start. The meteoric rise of companies like Airbnb, Uber, and Amazon rattled the world of business. 

Some of the biggest companies right now that provide services for transport, vacation rentals, delivery, and others are actually technology companies. These companies are raking in profits especially during the pandemic. 

This may mean one thing – the future of business is actually the future of technology. So it’s time to start planning how you can align your business in this regard. 

The future will change the definition of “workplace”. Due to the pandemic that started in 2020, remote work has become the norm. This may continue in the coming years and will establish new norms. 

Work-life balance and personal boundaries will be redefined. A workplace will no longer be an office where people come to each day and leave to go home every night. With major changes taking place, the need to redefine and reimagine the workplace will arise. 

More and more, workplaces will become more like collaboration hubs to achieve a common goal. For some, their workplace is also their home and this cuts a lot of overhead costs like travel expenses. 

The future will pay more attention to ethics. The recent pandemic has brought increased interest in corporate social responsibility. This means, more and more businesses are accepting and playing an active part in improving society. 

There’s also an increasing number of social enterprises and reinforced efforts to tackle our society’s issues like climate change, among others. This suggests that businesses of the future will not survive unless they are ethically aware. 

Many large businesses encourage their employees to volunteer. Almost all also have their own protocols for health and safety for both employees and customers. 

If you have a restaurant or wellness business, one simple gesture to show that you care is including hot towels. You can provide them in their orders or while they are waiting for their turn in your establishment. 

If you’re looking for a reliable and cost-efficient provider of hot towels and peripherals, you can contact Oshiklenz. You may reach us at (+61) 2 9533 2211 or email info@oshiklenz.com.au our representatives will be around to assist you. 

Oshiklenz Sep 21, 2021 News 0 Comment Read More

3 Simple ways how restaurants adapted to the Covid-19 Pandemic

3 Simple ways how restaurants adapted to the Covid-19 Pandemic

More than a year ago, the whole world has been hit by Covid-19 and one of the most affected is the restaurant industry. Strict lockdowns inevitably restricted people from gathering and going out to eat. Essentially, almost erasing dining in from our vocabulary. There are 3 Simple ways how restaurants adapted to the Covid-19 Pandemic

Many restaurants, particularly in full service, saw their business slowly deteriorate. Some were forced to close while those that stayed pivoted to exclusively off-premise business. 

While this may be a major test to restaurant owners, one thing is for sure: They did not take this lying down. This article will discuss 3 simple and practical ways how restaurants were able to adapt to the effects of this pandemic. 

Build your online presence. Being visible on social media is essential right now. Normally, business owners avoid inundating people with messages. But right now it’s better to have regular communication as people have less to do because of the lockdowns. And they’re spending more time on their computers and phones. 

Keep your customers informed of your business hours, special offers, and delivery or takeout options. 

This is also the best time to leverage online ordering. Due to fear of contamination, customers have switched to online ordering from dining in, where they can order in just a few clicks. 

To provide this experience to your customers, you can opt to collaborate with food delivery service providers or come up with your own ordering platform. It will depend on where your business is currently in and as well as your financial status. 

Optimise your menu offering. During these times, it’s important to optimize your menu as most orders have become delivery-focused. Being easy and safe to transport should be considered when you plan your menu. 

The food presentation, texture, and taste are not the same compared to when it’s being served freshly in dine-in facilities. Thus, the need for more compact, easy-to-prepare, and customer-friendly food arises. 

Furthermore, you should also take a deeper look at the dishes that are not making any sales and are just increasing the cost of inventory. Such dishes need to be struck off the menu altogether. 

Building a limited menu can also make it easier for customers to choose their order. In addition to this, you can also adjust menu prices by observing your competitors and market trends. 

Develop and introduce new innovations. This pandemic era welcomed some new innovations in the restaurant industry. One example is ready-to-make kits that can help customers recreate the authentic taste of their favorite dishes in their own homes. 

Digitizing the kitchen is another way to innovate how the food is being prepared. It can help in handling multi-channel orders since recently dining in is already allowed in some places. 

Restaurant owners can also take simple additional steps to make customers feel their concern. Even small acts of kindness like providing hot towels to go with their delivery orders will mean so much. This shows that your business gives importance to safety and sanitation and this is a big plus especially now. 

If you think this is a good idea and would like to do it in your own restaurant, you can reach out to Oshiklenz through (+61) 2 9533 2211 or email info@oshiklenz.com.au.

Oshiklenz Sep 09, 2021 News 0 Comment Read More

The rise of food delivery services since COVID

The rise of food delivery services since COVID

With the rise of food delivery services since COVID, and with more people being stuck at home during the pandemic. Food delivery services have become more important than ever for both business owners and their customers. And with more people being stuck at home during the pandemic. Food delivery services have become more important than ever for business owners and their customers. 

With social distancing as the new norm, consumers are clamoring to have their favorite food delivered. Instead of consuming it in a restaurant. Food delivery services are in demand and they are partnering with businesses large and small. 

Many restaurants are now closed for business mainly due to health and safety concerns. However, this does not mean they won’t be able to meet the consumers’ need for variety, comfort, and indulgence. Thus, the rise of food delivery services. 

This article will try to explain how restaurant owners as well as food delivery companies respond and adjust to this new high demand. 

Responding to demand and health risks. Even with food delivery being safer than dining in an actual restaurant, some customers are still concerned about health safety. 

To respond to this, food delivery services have launched leave at your door service to help drivers and customers adhere to social distancing guidelines. Most restaurants have published guidelines around hygiene and food safety for employees. 

There are also a lot of philanthropy and goodwill acts being performed by food delivery services from delivering free meals to healthcare workers and the elderly to waiving delivery and activation fees for restaurants in an effort to help keep small businesses afloat. 

Taking action to prevent the spread of Covid-19, Needless to say, there is a huge benefit to addressing food safety and health concerns straight on. As all know, hygiene is key to stopping the spread of Covid-19. Therefore, it’s beneficial for restaurants to let customers know the efforts being taken by their kitchen and delivery staff to stop the spread of the virus. 

In addition to strict food hygiene standards, customers will also feel safe when they know that their favorite restaurants have the following:

  • New practices for social distancing in the kitchen, in queues, or during delivery pickups. 
  • A policy for staff members who display Covid-19 symptoms.
  • Any updates to standard practices and cleaning processes.
  • Changes in food delivery, such as containers that allow for easier disinfection or a better customer experience. 

Even after numerous hygiene and safety protocols being taken by restaurants, some customers remain worried about the transmission of Covid-19 through food delivery, but there’s no evidence yet that the virus can be spread through food or packaging. 

Still, it’s recommended that customers maintain good hygiene practices when accepting deliveries, such as wiping down and/or disposing of packaging and washing their hands thoroughly before and after handling food and eating. Spreading the word about these best practices can also contribute to perceptions of better customer service. 

For the restaurant’s part, steps can be taken to show customers that they are really concerned about safety and hygiene. One simple action they can take is providing hot towels and disinfectant wipes together with the food being delivered. Just a small move that will greatly impact the customers’ perception of the restaurant as a whole. 

Here at Oshiklenz, we provide the best quality products at reasonable prices and packages. You can reach us here to inquire and our representatives will be glad to assist you. 

Oshiklenz Aug 24, 2021 News 0 Comment Read More